Returns & Exchanges

We want you to love your hair as much as we do, but if you are not completely satisfied with your MONDAY Haircare purchase, we offer a 30-day return policy for unopened and unused products. Please note that for hygiene and safety reasons, we cannot accept returns on bottles that have been opened or used.

1

Check Eligibility

Ensure your products are in their original packaging, unopened, and were purchased within the last 30 days from our official website.

2

Contact Support

Email our customer care team with your order number and reason for return to receive a Return Authorization and prepaid shipping label.

3

Pack and Ship

Securely pack your items in their original shipping box and attach the provided label before dropping it off at any authorized carrier location.

4

Receive Refund

Once our warehouse inspects the items, a refund will be processed to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing